Telecom2009:  Broadband & Beyond

Now available for FREE On-Demand Viewing

Free Webinar:

IPTV Path to Profitability: Managing the Customer Experience

Presented by:  

Register now. It's free!

This free webinar reviews the key barriers to profitability of IPTV and presents an advanced architecture for IPTV testing and monitoring. Finally, the webinar shares findings from the first commercial deployments of this architecture.

The webinar covers:

• Understanding the linkage between profitability and customer experience

  • The viewing experience, installation, repair and churn (including benchmarks with Cable) .

   

• An advanced testing and monitoring rrchitecture for the IPTV customer experience

  • Remote testing for the home network

  • Video quality analysis

  • Set top performance monitoring

   

• Learnings to date – insights from early deployments

  • IPTV service quality

  • Detecting and resolving silent failures

  • The Smart truck roll

Speaker:

Curtis Howe, President and CEO, Mariner

Bio:  

Curtis Howe is President and CEO of Mariner, developers of the xVu Quality of Experience technology, the first system that allows Telecom service providers to remotely assess the Quality of Experience at the customer’s home in real time.  

Curtis led the development of Vibe Vision, the world’s first commercial IPTV system for NBTel (now Bell-Aliant), and was responsible for the operations of that system until 2003, when he co-founded Mariner.

Today, Curtis helps IPTV Service Providers leverage the xVu technology to reduce the frequency of IPTV service problems, shorten Mean Time to Repair and reduce operating expenses on their way to achieving profitable IPTV service.

Register now. It's free!

Send your questions or comments to mrebholz@teamlightbulb.com